Contractors who enter homes know the importance of maintaining professionalism while on others’ property. But what are the best ways to accomplish that? Below are five tips to get the job done without upsetting, offending or stepping on toes.
- Protect finished surfaces: If you’re using messy materials to perform a task, such as paint or saws, protect the home from falling debris. Lay plastic or paper down over the floor and tape up baseboards and doorframes when necessary. This will prevent damages from occurring and make your cleanup easier and quicker.
- Be courteous: Like your mother taught you, use your manners. Always be polite when in someone’s home and do what you can to make the homeowner feel at ease. It can be nerve-wracking to let a stranger inside. If you explain exactly what you plan to do and offer a summary of performed work at the end of each day, that goes a long way toward building the trust of the homeowner.
- Avoid interruptions: Apart from lunch breaks and short rest breaks, avoid distractions like answering phone calls or doing personal tasks. The faster you get the job done, the more pleased the homeowner will be. Know that you’re there to work and, unless an emergency comes up, everything else can wait until later.
- Avoid excessive noise: Yes, many tasks you perform create noise. But, to the best of your ability, try to reduce any unnecessary noise, such as high-volume conversations with your employees or tossing equipment around. If the homeowner is home while you work, he or she may need the quiet to accomplish his or her own work or personal tasks.
- Clean up: As the old saying goes, always leave a place cleaner than you found it. Remove trash and clean up any dirt or debris that you may have brought inside or created while working. The homeowner will appreciate not having to cleanup after you leave.
Protecting your livelihood is just as important as protecting the homes of your customers. Call McFarlin Insurance Agency at (410) 312-7800 for more information on Maryland contractors insurance.